Loading Issues

If any page fails to load properly, follow these troubleshooting steps to reload the page.

  1. On the page that won't load or fails to load, press and hold the shift key on your keyboard.

  2. While still holding the shift key, click your browser's refresh button.

  3. Release the shift key.

  4. The page should reload completely.

This method, commonly called a "Shift Refresh" will tell your device to reconnect to a website's servers and fully reload the page without depending on your device's cookies or cache.